Refund policy

We do not offer returns or exchanges on custom orders, as all custom designs are reviewed and approved by you before we move them into final production. This ensures that you’re satisfied with the design before it’s completed. Once a custom order reaches its final production stages, we are unable to offer refunds or exchanges.

However, if there’s an issue with your order—such as receiving the wrong item or a damaged product—we want to make it right. Please contact us at presson2025@gmail.com, providing clear photos of the incorrect or damaged item(s), and we’ll work to resolve the issue promptly.

Refunds are only available for situations where customers have received incorrect or damaged items. We strive to ensure every order meets our high-quality standards, and we’ll be happy to help you if something goes wrong.